Frequently Asked Questions (FAQ)

16/11/2011

How do I clean my TRAINERmat? 

Washing:

If your mat is lightly dirty, using a spray bottle or damp cloth/sponge, wet the soiled surface with water then wipe it dry with a clean terry cloth towel.  If your mat becomes very dirty, wash it in a tub of cool water and mild detergent. These mats are NOT machine washable. Use only a small amount of soap because any residue may cause your mat to become slippery when it is wet with perspiration. Rub mat with a soft cloth or let soak. Rinse thoroughly.

Drying:

Lay mat on a dry towel and roll the mat and towel together like a sleeping bag. Step on the rolled up mat and towel to squeeze most of the water from your mat into the towel. Unroll your mat and hang it to air dry.

Please remember to keep this mat in a cool dry place!

 

How do I  Inflate my TRAINERball?

Locate where the pin is on the ball. Remove the pin by gently lifting it out, then take your pump and put it inside the hole, use the pump to inflate it until it's pretty firm. There should be minimal "give" when pushing on the ball.   Remove the pump and quickly put the pin back in.  The ball should come up to an area around your knees

The more that is inflated the easier that it will be for you to do your exercises properly. The more air that you put in your ball the more instability you will have making the exercises more difficult so if you're looking for an exercise ball that maybe is more difficult you'll want to increase how much air you put in. In order to make those exercises less difficult just remove the pin and take off a little bit of air.

For faster inflation, we recommend using an electric pump or gas station pump.  Then use the hand pump for desired firmenss.  

 

Do you ship INTERNATIONAL?

Yes!  We do ship international.  However, custom shipping rates will apply.   Please email us for an international shipping quote at customerservice@trainerbrands.com.   In your email PLEASE include:  Shipping Address and the Product(s) you wish to purchase.     Then we will respond with a shipping estimate and a credit card authorization form.

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